What I Can Expect
You can expect a professional and timely response to the referral that has been sent through from SupportNet.
You would receive a phone call to make an appropriate time and place to meet.
An introduction pack will be given to you and some more information will be requested from you.
The Manager will ensure the expectations and goals are built into the support plan that is put around the person.
You can be assured the best possible staff person for your particular needs to be selected and you will have an opportunity to give your opinion if you would like the person working for you.

